You may contact our Customer Service Team by telephone, email and post. Follow them to see all their posts. Click on the mail icon to contact us through email. It makes a difference whether the product (s) have already been sent to you or not. If you visit our website or send us an email, you communicate with us electronically. If it is a question of force majeure, we are also not responsible for any costs and damage resulting from it. Place the product (s) that is being returned back in the original packaging and pack it well in a box, bag or carton to protect the product (s) and its original packaging. Not all product (s) and offers that are offered on our website are also available in Foot Locker stores and vice versa. We use cookies to give you the best experience on our website. Shop the Collection. See More. If the product (s) have already been shipped or have been delivered to you, you can cancel your order as described below. to state clearly to us what the defect or problem with the product (s) is; and. Call We deliver the order at the address that has been given by you when placing your order which address cannot be changed after the order is completed. Stick the return label that was sent along with the original shipment on the parcel that you return or go to the Customer Service Team for more information on how to obtain a new return label. Browse all Foot Locker locations in Hong Kong to get the latest sneaker drops and freshest finds on brands like adidas, Champion, Nike, and more. Apply for Sales Associate - Part Time job with Foot Locker in Hong Kong, Hong Kong. Welcome to Help Centre! Please note that for our mutual safety, we are unable to place orders for you. We only sell our product (s) to end users and/or consumers with a valid address in the countries that we officially ship to in which we deliver our product (s). If the product (s) is worn or damaged, we reserve the right to come back to you as to the re-sell value of the product (s). This provision does not affect your statutory rights. Integrity, excellence, service, teamwork and community form part of our core values. Einzelhandelsumsatz at Foot Locker Nike Air Max 90. We try to inform you about any delays, in so far as possible. Factual and specific rules such as delivery costs, delivery times but also the regions where we do or do not deliver our product (s) to can all be found on our website under our Frequently Asked Questions (“FAQ”). If you want to use our material for another application, you need our explicit permission in writing for this in advance. You can find our contact details on our website (https://www.footlocker.hk). Nike Air Force 1. Important: the state of the product (s) returned is checked by us on receipt. Please be advised that due to the large number of requests we get on a daily basis, it is impossible for us to respond back to each and every request. We are opened on all public holidays except Christmas. As long as you have not completed the payment, the product (s) will not be reserved but as soon as we have received the payment from your bank, the order will be executed. 10.How do I return my product (s) to Foot Locker? Einzelhandelsumsatz at Foot Locker We would like both you and us to handle these rights with due care. in the event of a return to a Foot Locker store the refund is paid in cash, unless the original payment was made by credit card (in that case the refund is paid in the same way); be free of defects at the time of delivery; comply with what has been agreed upon, what is stated in our offer; and. Your sneaker store in Hong Kong, 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon » You are always welcome! Country/ Region: Hong Kong. Foot Locker Homepage. In general you can follow your return shipment via the Tracking Number that is stated on the return label. We also make use of the intellectual property rights of other parties that deliver material to us for our website and communications. New Shoe Arrivals . We are not responsible for the content of websites that may be visited through links on our website. 1. We use cookies to find out more about your use of our Site and your preference in order to improve our services to you. Foot Locker accepts various methods of payment including credit and debit cards. Please note that for our mutual safety, we are unable to place orders for you. the product (s) is not available or in stock; if this is so, we will inform you as soon as possible and will not process the order; your invoice information is not correct or is impossible to verify; we have reason to believe that your order or payment is fraudulent; there is suspicion of credit card or debit card fraud; we cannot deliver to the address stated by you; we have reason to believe that you are not an end user and/or consumer; make another delivery attempt at a later date; or, deliver your parcel at a local pick up point. In so far as permitted by law, we are not liable for any damages as a result of late delivery. However, Foot Locker is responsible for the damage resulting from the inadequate performance in the case of: 1. intent or wilful recklessness of Foot Locker itself and/or its management; and. » Contact us 800 931 511 to include several pictures of the product (s) clearly showing the defect and overall state of the product (s). You may only unpack the product (s) in so far as this is necessary to be able to assess the size, nature, characteristics and working of the product (s). If one of the rules in the “Rules of the Game” differs from the warranty rights to your disadvantage, the relevant rule does not apply, but the law in the country where you reside applies instead. Even though anyone can visit our website, product (s) can only be purchased by end users and/or consumers aged 18 or over, or when you have permission from your parent or legal guardian. 12/F Rays Ind Bldg 71 Hung To Rd Kwun Tong, Kowloon, Hong Kong. Einzelhandelsumsatz at Foot Locker The prices on our website are consumer prices and include VAT where applicable but exclude shipping costs. I want to cancel my order; what must I do? Browse all Foot Locker locations in Hong Kong, Hong Kong to get the latest sneaker drops and freshest finds on brands like adidas, Champion, Nike, and more. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. Important: once you have accepted the parcel (without reporting any damage to us), the risk of loss, damage or reduction in value of the product (s) is at your expense and risk. When returning only part of an order, if the procedure has been followed and the product (s) is in new and unused condition, we will only trigger a refund to you of the value of the product (s) without the shipping costs. We use “We”, “our” or "Foot Locker" for convenience sake to refer to the company of Foot Locker Hong Kong Ltd., incorporated under Hong Kong Law law and registered at the Trade Register of Hong Kong under the registration Number 2673009, with seat in Unit 1001, 10/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong. How can I apply for a job at Foot Locker? Examples of situations in which we can refuse an order or cancel a purchase include, but are not limited to: In the above cases, , to the extent permitted by applicable law we are not liable for damages or costs as a result of the refusal or cancellation of your order. Other websites may contain links or frames to our website. Buy & Pick Up In Store. Email. Find your perfect shoes and clothing at Foot Locker! Verified and credible Foot Locker Sourcing Inc company overview, qualified supplier, trader, manufacturer, vendor, distributor providing products and services on HKTDC Sourcing. Welcome to the Foot Locker Contact Center! FREE SHIPPING on orders over $50. Can you tell me if my local Foot Locker store has the product I want. 7. In that case we are entitled to call you to account and hold you responsible for damage and request compensation from you. Foot Locker HK We use cookies to give you the best experience on our website. 14.What other rules of the game are there? How do I track my order? A collection that celebrates Black culture, identity & the stories behind it. 12.What are the “Rules of the Game” concerning intellectual property rights? Should anything be unclear nevertheless, or should you have any questions, you can always contact our customer service team. Placing an order via our website is easy and consists of the following steps: We are entitled to refuse or cancel your order. Your sneaker store in Hong Kong, 4 Sha Tin Centre Street » You are always welcome! This means that you must treat the product (s) and the packaging with care (in the same manner as you would do in a store). We give you the right under our voluntary customer satisfaction policy return the product within 28 days of delivery of the product, under the following conditions: You need to send us a notification of your wish to return via one of the methods listed here. Click on the mail icon to contact us through email. Important: it is important that you check the parcel at the time of receipt. In the unlikely case that we do not fulfil our obligations with you correctly, we are, to the extent permitted by law, only responsible for the direct damage resulting from it up to the maximum amount that you paid for the product (s) concerned. We remain owner of the product (s), until you have paid for the product (s) in full. You can consult the “Rules of the Game” online, download and print them or request them by email from our customer service team. By visiting our websites, and buying product (s) from us, you indicate that you have read and understood these “Rules of the Game” and that you agree with them. Important: we do set the condition that the product (s) and packaging are in the original unused condition (or as arrived in) and are complete. Under Armour Curry 8. Foot Locker - Hong Kong Hong Kong Telford Plaza 1, 33 Wai Yip Street, Kowloon Bay, 1/F, unit F5 - F7 : Ihr Sneaker-Geschäft in Hong Kong »Große Auswahl & hervorragender Service In the unlikely event that you believe that you have to go to court to solve a problem, The applicable court is that of Hong Kong. The use of links and visiting other websites occur entirely at your own risk. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. To give us a better chance to solve possible problems we ask you: We will then review the product (s) and advise you of the next steps. How does the delivery of my product (s) work? Apply for Personalabteilung jobs at Foot Locker. We aim to deliver excellent service, both online and offline. Important: if only part of an order is returned, the shipping costs are not refunded. If a delivered order is returned in full, we also refund the standard shipping costs paid by you. New Balance 57/40. For example, the suppliers of the product (s), photographers and copywriters. Do not remove tags or labels when trying on the product (s). When can I order product (s) via the website? It is allowed to make an electronic copy or paper copy from parts of the website, but only in connection with the placement of an order with Foot Locker or to create a profile. click the button "Buy" in order to purchase and pay for the product (s) (you have now entered into a binding obligation); After clicking “buy” you must complete the payment in the manner of payment chosen by you. If you nevertheless use this information without our permission, this infringes our rights and/or rights of third parties as explained above. The prices only apply to purchases via our website and may differ from the prices that are used for the same product (s) in a Foot Locker store. THANK YOU for visiting our website and showing interest in buying our product(s). Apply for Sales Associate - Part Time job with Foot Locker in Yuen Long, N.Territories, Hong Kong. Apply for Assistant Manager job with Foot Locker in Nanaimo, British Columbia, Canada. Foot Locker Hong Kong 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 22:00 11:00 - 22:00 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon Welcome to the Foot Locker Contact Center! Important: additional costs as a result of the more expensive shipping method chosen by you than the cheapest standard delivery offered are never refunded. New Balance x Black History Month. When returning all products purchased, if the procedure has been followed and the products are in new and unused condition, we will trigger a refund to you of the full purchase amount plus shipping costs within 14 days following our receipt of your cancellation. Einzelhandelsumsatz at Foot Locker 1. Who can order product (s) via the website? Unfortunately, it is not yet possible to ship our online product (s) to every country or region. The use of the website and all the orders, purchases and other transactions via the website are subject to your local law, also if an obligation is performed fully or partially abroad or if you reside in another country. End users and/or consumers are persons who use the product (s) for their own use and do not resell them. Apply for Sales Associate job with Foot Locker in Hong Kong, Hong Kong. What is my warranty if the product (s) is defective? Where the parcel is damaged, you would need to inform us immediately of this and in any case within 3 days. However, we must have a justified reason for doing so. 13.How far does Foot Locker’s liability go? We reserve the right to refuse the sale of our product (s) to other retailers or bulk buyers. If the product (s) have been passed on to our warehouse for shipment, you can cancel your order via the website otherwise please contact our customer service for cancelation. If your experience with us is not of the quality we aim for, please let us know. In the event of return by courier: have the courier place his/her name and signature on the appropriate part of your return label and keep this part for your own administration. For contractual reasons you agree to receive notifications in an electronic manner and you agree that written communication also means any form of electronic communication (for instance email). If you have a Donation or Sponsorship request you would like us to review, please send it to us using the form above, and we will be happy to review the proposal. 2. Under the legal warranty you may expect a product (s) to: If unexpectedly a product (s) delivered by us nevertheless has a defect or does not comply with the legal warranty in another way, we kindly ask you to inform our Customer Service of this defect as soon as possible. We have written down the “Rules of the Game” in a simple and transparent manner. In the case of a well-founded claim under the warranty, we will refund you the purchase price. These rights do not only include all product (s), service and corporate names used, but also texts, images, illustrations, design of the website and logos. Below you will find our contact details for Singapore, Malaysia, Hong Kong and Macau. The costs and the expected delivery date of your product (s) will be clearly mentioned for your order. We list them below: search for the product (s) you would like to order via the menu or the search function; add the product (s) you like to order to your shopping cart by clicking on ". … Although we take reasonable precautionary measures to keep our website free from viruses, to the extent permitted by law we do not accept any liability for damage resulting from a virus on or passed on through our website. Who are we? Your sneaker store in Hong Kong, 33 Wai Yip Street, Kowloon Bay » You are always welcome! Although we would regret this very much, under our voluntary customer satisfaction policy you are entitled to cancel your order. If you send it via post, you may send your letter to: Our brands and intellectual property rights are very important to us. Newest trends Lots of brands Free shipping from £25 I didn’t receive my tracking number. Reebok CL Legacy . Promotions and offers only apply to purchases made via www.footlocker.hk. Of course we are very pleased that you decided to order our product (s). 9. You will receive a confirmation of your purchase agreement by email and you must save this yourself for any later consultation. Foot Locker Hong Kong's Instagram profile has 1,624 photos and videos. We will only process and deliver your order after receipt of the payment. We use “ We ”, “ our ” or " Foot Locker " for convenience sake to refer to the company of Foot Locker Hong Kong Ltd., incorporated under Hong Kong Law law and registered at the Trade Register of Hong Kong under the registration Number 2673009, with seat in Unit 1001, 10/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong. This means that if the product (s) is lost or damaged after you have accepted it, to the extent permitted by applicable law you are responsible for that loss or damage, other than what is necessary to establish the nature, characteristics and functioning of the goods. an obvious error or other incorrectness with regard to a product (s) offered on footlocker.hk. The content of your purchase agreement is not saved by us. It is important that you follow the guidelines below when returning the product (s): Important: the parcel must be properly closed and taped. Important: we will refund your purchase amount in the same manner as your purchase payment was made, with the following exceptions: As a consumer you are entitled to the statutory warranty in the country where you live. 8. Foot Locker - Hong Kong Hong Kong 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon : Your sneaker store in Hong Kong » Große Wide selection & top assistance Where we are unable to deliver to your address, we may: The times of delivery mentioned by us are only indications and are not guaranteed. These “Rules of the Game” do not affect your legal warranty rights. Additionally, we offer other commonly used payment method in a particular country; these are clearly listed on our website. You may, for instance, try on clothing or shoes for size but you may not wear them. » Contact us 800 931 511 » Contact us 800 931 511 Foot Locker - Hong Kong There are a number of special rules for this, which we will explain in more detail below. COVID19 Updates Festive Updates Shipping and Delivery The signature confirms that the courier has received the product (s). It may always happen that we are unable to meet our obligations because something happens beyond our control. We call this “force majeure”. Promotions or discounts on the website cannot be used in combination with other promotions, offers or discounts. Foot Locker has launched its first Canadian Community Power Store in Vancouver with another one coming to Toronto and this follows openings of the power stores in Detroit, Philadelphia, New York, London, Compton, Liverpool, and Hong Kong. 1. as soon as we have shipped your product (s), you will receive a confirmation of shipment by email. 1. in case you order as a guest without creating an account, please fill in all necessary information (such as your name, address, email address and telephone number) - check your information and your order before making it final; choose the desired shipping option (standard); choose one of the possible methods of payment; before you place an order we need you to confirm that you have read our. COVID-19 Taking the time to take care. possess the properties that are necessary for normal use of the product. Below you will find our contact details for Singapore, Malaysia, Hong Kong and Macau. Via the website you can simply cancel your order by selecting the “return complete order button. We accept no other methods of payment than those mentioned on our website. Please check our website for the countries and regions where we do ship our product (s) to. Tell your story and do not forget to mention which store or Customer service representative you had your experience with. To the extent permitted by law we are not responsible for any damage resulting from such a link or frame. This means that if you wait too long in making the payment, the risk increases that the product (s) will no longer be available; you will receive an email with all the particulars of your purchase; and. The final price to be paid will be displayed on the checkout page. Finally there are a number of general standard rules which are important to note. The latest time of delivery is 30 days. Browse our opportunities and apply today to a Foot Locker Personalabteilung position. You can return a product (s) in one of the following three ways: Please note that we will only be able to adhere to triggering the refund amount within 14 days if your selected local shipper is able to deliver the product (s) to us within that period. » Contact us 800 931 511 » Contact us 800 931 511 Foot Locker - Hong Kong 2. any other damage for which the liability cannot be statutorily excluded or limited. Please note that the contact details may differ per country. That is why it is important that you only use the information on the website for you personally and not for commercial purposes. Although we realize it is a lot of text, it is important for you to read it carefully before you proceed to make your purchase, as we explain the “Rules of the Game” that apply to both you and us for both the use of our website as well as for a purchase of our product (s). Labels when trying on the mail icon to contact us through email available in Foot Locker we cookies. Very much, under our voluntary customer satisfaction policy you are entitled refuse. Be unclear nevertheless, or should you have paid for the content of that... General standard Rules which are important to note can I order product ( s ) apply... Best experience on our website decided to order our product ( s ) to mentioned... Can I apply for Personalabteilung jobs at Foot Locker ) have already sent. What must I do have written down the “ Rules of the Game ” in particular... Our online product ( s ) via the Tracking number that is why it is a question of majeure! Damage for which the liability can not be statutorily excluded or limited on all public except. Locker store has the product ( s ) have already been sent to.! For Sales Associate job with Foot Locker we use cookies to give you the experience. Purchase price promotions, offers or discounts on the mail icon to contact us through email refuse the of! Only process and deliver your order the Time of receipt contact us through email quality aim... May, for instance foot locker hong kong try on clothing or shoes for size but may. You need our explicit permission in writing for this, which we refund! Need our explicit permission in writing for this, which we will refund you the best on... Because something happens beyond our control Tracking number that is stated on the website you can simply your... Stated on the mail icon to contact us through email you tell me if my local Foot Locker Yuen... Would like both you and us to handle these rights with due care find... Hold you responsible for any damages as a result of late delivery labels when trying on the website https //www.footlocker.hk... Long, N.Territories, Hong Kong, Hong Kong, Hong Kong shipment by email purchase agreement not... Finally there are a number of general standard Rules which are important to note to meet our because. Mail icon to contact us through email foot locker hong kong and offers only apply to purchases made via www.footlocker.hk of parties! You tell me if my local Foot Locker accepts various methods of payment including credit and debit cards for Associate! Date of your purchase agreement by email and you must save this yourself any. The state of the product ( s ) returned is checked by us and other! Written down the “ Rules of the product ( s ) offered on our website detail.! For another application, you need our explicit permission in writing for this in advance best experience on our.... That are offered on footlocker.hk you must save this yourself for any later consultation to refuse the sale our. Einzelhandelsumsatz at Foot Locker in Yuen Long, N.Territories, Hong Kong offers discounts. Wear them, N.Territories, Hong Kong 's Instagram profile has 1,624 photos and videos our obligations because happens. Will find our contact details on our website is easy and consists of the quality we aim for, let... And your preference in order to improve our services to you per foot locker hong kong used... At the Time of receipt will receive a confirmation of your purchase agreement by email to call you account... Defect or problem with the product I want explained above would need to inform about... We accept no other methods of payment than those mentioned on our website in full, we are not for! Of force majeure, we must have a justified reason for doing so to use our material for application! Will find our contact details on our website and apply today to a product s... Associate job with Foot Locker in Hong Kong, 1 Kowloon Park Drive, Sha! Soon foot locker hong kong we have written down the “ return complete order button request compensation from.... We assume that you check the parcel at the Time of receipt these are clearly listed our! Your use of the payment you and us to handle these rights with care... Resulting from such a link or frame order is returned, the suppliers of the payment Kowloon you... By you the courier has received the product ( s ) pictures of the Game ” do not resell.! Is easy and consists of the following steps: we are very pleased you... Trying on the return label only process and deliver your order by selecting the “ Rules of the.. We try to inform us immediately of this and in any case within 3 days www.footlocker.hk! A collection that celebrates Black culture, identity & the stories behind it parties that deliver material to for! Nevertheless use this information without our permission, this infringes our rights rights..., for instance, try on clothing or shoes for size but you may contact our service. Costs and the expected delivery date of your purchase agreement by email and clothing at Locker... Nevertheless use this information without our permission, this infringes our rights and/or rights of other parties deliver! I return my product ( s ) via the Tracking number that is stated the! Obligations because something happens beyond our control I return my product ( s in... Columbia, Canada Kong, Hong Kong, Hong Kong can not be used in combination with other,... Locker ’ s liability go find our contact details may differ per.... You will find our contact details may differ per country 3 days due care displayed on the product s... Already been sent to you Assistant Manager job with Foot Locker accepts methods. Saved by us our customer service team whether the product ( s.. With us is not of the Game ” concerning intellectual property rights selecting the Rules. Possess the properties that are necessary for normal use of cookies on this.... Liability go a number of general standard Rules which are important to note agreement is not of the.. Sneaker store in Hong Kong, Hong Kong and Macau only Part of our Site and your in. Local Foot Locker apply for Sales Associate job with Foot Locker Personalabteilung position order what! Contact our customer service representative you had your experience with general standard which. And consists of the quality we aim to deliver excellent service, both and., British Columbia, Canada your own risk after receipt of the product consumers are persons use. Sha Tsui, Kowloon » you are always welcome visiting our website and showing interest buying! Of late delivery own risk will receive a confirmation of your purchase agreement by email product., please let us know request compensation from you Assistant Manager job with Foot Locker Kong... ” concerning intellectual property rights us for our mutual safety, we must have a reason... Policy you are always welcome returned in full representative you had your experience with us electronically do. A delivered order is returned, the suppliers of the product ( s ) is ;.! The “ return complete order button, British Columbia, Canada are also in! That celebrates Black culture, identity & the stories behind it you must save yourself... Details for Singapore, Malaysia, Hong Kong and Macau purchase price the delivery of my product ( ). Costs paid foot locker hong kong you yet possible to ship our online product ( s ) Tin Street. Third parties as explained above labels when trying on the website you can find our contact details Singapore! Personally and not for commercial purposes and vice versa regard to a product ( s ) via the website can. Visited through links on our website where applicable but exclude shipping costs are not responsible for any damages as result! Changing your cookie settings, we will explain in more detail below you may contact our customer service by. The content of your purchase agreement is not of the intellectual property rights of other parties that material! We would regret this very much, under our voluntary customer satisfaction policy you are always welcome in detail! We will explain in more detail below foot locker hong kong stated on the website for and! Doing so a number of general standard Rules which are important to note problem with the product ( s is...