Try sending Lyft a letter via postal mail. Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. Become a driver and make money giving rides, or get a Lyft ride in minutes. Easy and free! But before we dive in, above all else you need to know one thing: their customer service hotline (855-856-9553) doesn’t connect you with an agent. PRESS 3, 4 or 5 to request an Uber or Lyft to a custom pick up location (once you're registered please give us a call to set these up). Use this complete list of all options to get in touch with Lyft customer care directly by phone, e-mail, help site, or through their social media ✅. These tips are primarily geared towards Lyft Drivers but many of them will also work for passengers as well. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself. Usted vino aquí para ver el número de teléfono de Lyft, la espera actual en espera en tiempo real y una forma de saltar directamente a través de las líneas telefónicas para dirigirse directamente a un agente Lyft. While Lyft does not have a toll-free number, there are 3 total ways to get in touch with them. Some of you may not be aware that Lyft has a direct customer service line! Choose the ride you have a question about. No problem, you can use the Lyft app and navigate to "Ride History", find your trip and click on "Find Lost Item" or find the direct "Lost something?" Get it here. Lyft Customer Services Phone Number – Lyft Phone Support with 24/7 Support can access by tap the Call Me button on the Lyft Apps. If your city has a government agency with oversight over rideshare services, file a complaint with that agency. This service is available 24/7 and strictly handles all matters related to emergencies. Lyft specifies these as urgent situations in need of immediate contact. The best way to get in touch with Lyft is to go via the Lyft help center, but if it's really critical you can reach Lyft by their critical response line on number 855-865-9553 and press 2 for direct Lyft contact. If it's not critical you can get plenty of help by e … The *st one cost **. Some media reports have focused on Lyft failing to appropriately address driver safety concerns, even when a rider was potentially in danger. You can call Lyft at (855) 865-9553 toll free number, write an email, fill out a contact form on their website www.lyft.com, or write a letter to Lyft, Inc, 185 Berry St, Suite 5000, San Francisco, California, 94107, United States. Contact Lyft through its social media platforms. I need schedule a ride for ten o'clock today. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Lyft allows passengers to take service animals with them during rides. How Do I Contact Customer Support with Lyft? Improving people's lives with the world's best transportation. It is available 24/7 and handles all … If it's not critical you can get plenty of help by e-mail, help center or common Lyft questions. And you can click here if you want to compare all the contact information we've gathered for Lyft. PRESS 2 to request an Uber or Lyft to where we dropped you off last. Get a ride from a friendly driver in minutes. The next best way to talk to their customer support team, according to other Lyft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Fill out the form below and we'll be in touch soon. Or our Costco Phone Number page. What do i do? We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We partner with a US-based company with live tech support experts available 24/7. Ive currently been incarcerated and someone has bn using my phone and cards to take lyft. We'll send a text to verify your phone. You can contact Lyft Customer Service or find a long list of frequently asked questions to Lyft customer service on their FAQ page. Although taxis are still more popular than rideshare solutions, there’s hope for Uber and Lyft because the number of taxi rides has been dropping since 2014. The company has a particularly significant presence in the U.S., so it is not surprising that there are many people who try getting in touch with Lyft each and every day. If a driver denied you a ride due to your service animal, contact Lyft’s service animal team at 1-844-250-3174 to resolve the issue. Safety should be the number one priority. Request a Lyft ride in a web browser on your phone, tablet, or laptop – no app download required. Rideshare with Lyft. A different representative may have more training or education and could help resolve your concern. Let us know if there’s something else that you wish to know about Lyft customer service. For urgent driver or passenger safety issues including accidents or citations, the number to call was 855-865-9553 but it no longer works. Lyft Customer Service Phone Number. Instead click here or the pink button below to have Lyft call you. Tap Request Lyft. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed. Lyft is a rideshare company that operates in the United States and Canada. Learn about Lyft culture, salaries, benefits, work-life balance, management, job security, and more. Lyft Business makes it easy for organizations of … You can call Uber at (800) 664-1378 toll free number, write an email to support@uber.com, fill out a contact form on their website www.uber.com, or write a letter to Uber Technologies, Inc, 1455 Market Street, Suite 400 4th Floor, San … Next 153 results. Find direct links here: We're not affiliated with Lyft®, but we do our best to provide you the best Lyft guide. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back. Take control of your ride costs, save time with a single solution, and streamline your transportation program. Lyft's Best Toll-Free/800 Customer Phone Number. So you can contact them 24 hours a day, 7 days a week, 365 days a year through this line. Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service. Our team is happy to answer your questions about Lyft Business. This depends on where you live. Please keep sharing your experiences so we can continue to improve this free resource. The company took its service to every state in the United States in 2017. The Lyft Customer Service Number that is made available online is 855-865-9553, but as the Lyft customer support states, y ou can’t call the Lyft customer service, but there are ways to get Lyft to call you. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. And you can click here if you want to compare all the contact information we've gathered for Lyft. The next best way to talk to their customer support team, according to other Lyft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Try contacting Lyft again. The best way to get in touch with Lyft is to go via the Lyft help center, but if it's really critical you can reach Lyft by their critical response line on number 855-865-9553 and press 2 for direct Lyft contact. It's the pink button at the bottom of the screen. Any other situation does not require placing a call with the hotline. Rather than trying to call Lyft we recommend you tell us what issue you are having and then possibly contact them via web or twitter. Our Support Team is available every day 5am-9pm PST. Questions about payments? 7. Trending Now. Riders call Lyft customer support for many reasons, including: Lyft offers a detailed website that offers information and answers to many questions. Sharing is what powers GetHuman's free customer service contact information and tools. You can use the support@lyft.com for all general questions. You came here to see Lyft's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Lyft agent. TIP: Always try to include the trip details for a better and faster Lyft support response. For example, see our Best Buy Phone Number page. If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation. These animals do not need to be marked with a service vest or tag, nor do they need to be officially registered with the government. ** yet my account shows ive been charged... i bought a lyft card and it will not load onto my account i am very frustrated. Enjoy a $1 one-week trial membership and get help from a live expert now. I have been accused absolutely unfairly. The critical safety response line and driver support phone line are available 24/7. Why Is My Promo Code with Lyft Not Working? She reported the incident to Lyft, yet was still charged for the ride. There is a “Call Me” button in certain help articles in the Lyft site where you can leave your phone number to get the call back to you, but don’t expect Lyft to directly call you for any issues. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. Download the app, and get a ride from a friendly driver within minutes. It can be a pity to find the correct Lyft phone number . GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. Lyft Corporate Office Headquarters HQ Address: 548 Market Street Suite 68514 San Francisco, CA 94104 Corporate Phone Number: 1-855-946-7433 Email: n/a Fax Number: n/a Customer Service Number… For example, see our Best Buy Phone Number page. Make sure to estimate your next Lyft trip. If you really need to speak somebody in person, use the Lyft phone number here: Lyft doesn't have a specific call center, but only the critical response line Lyft hotline for drivers having critical issues with their passengers. 1) Lyft Critical Response Line: 855-865-9553 (Drivers Only) When ish hits the fan, Lyft has a Critical Response Line that you can call. Lyft is your friend with a car, whenever you need one. While agency workers may not be able to address your individual concern, enough complaints against Lyft or a Lyft driver may result in Lyft taking action to resolve the situation. To start with, there is a Critical Response Line that drivers and any other client can use to reach Lyft customer care in case of emergencies. This service has a silent option that signals ADT that you cannot speak. GetHuman builds free tools and shares information amongst customers of companies like Lyft. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses. This depends on the method of support in question. Have a new number? Welcome back to Lyft! For Twitter, email, and all non-critical support matters, the hours are 3:00 a.m. to 9:00 p.m. PDT. Company size 1-50 51-200 201-500 501-1000 1001-5000 5000+ It used to, but no longer. If you think this information is inaccurate or know of other ways to contact Lyft please let us know so we can share with other customers. Lyft XL – Larger wheels, seating for more passengers; Lyft Lxx – Entry-level luxury car option; Lyft Black – High-end luxury car option; We hope you find this Lyft Customer Service Contacts: Phone number, email helpful. - Driver ManT... Hey fellow drivers! You can also contact Lyft on Twitter by @asklyft or at the Lyft Facebook page. stories@lyft.com is for success stories. If you are a rider in a Lyft vehicle and have reason to believe that your driver, or the driver's vehicle, presents a danger to the public, you should report the situation to 911 and then contact Lyft through its app-based help service. Number – Lyft phone support with 24/7 support can access by tap the call Me on... Debit card, do you guys take a debit card help by e-mail help. Toll-Free number, there are 3 total ways to get in touch.... This free resource fill out the form below and we 'll keep doing it advantage. Accidents or citations, the next favorite option for customers looking for help is via email only access by the. It can be a good idea your ride as the time gets nearer, 24/7 can not speak coverage a... Number page now it tells you to go to the link help.lyft.com download required Lyft allows passengers to take animals! To provide rides for the people they care about other situation does not require placing a if. 50 million customers per year in effort to make customer service in no time, 24/7 it is possible receive... The same day citations, the next favorite option for customers looking for help is via Online for. Looking for your ride as the time gets nearer number to call 855-865-9553! Geared towards Lyft Drivers but many of them will also work for passengers as well these! Guys take a debit card, do you guys take a debit card, do you guys take debit. You 'll need enter the app and answer a series of questions the time gets nearer 've created these and..., but it no longer works tap the call Me button on the method of support in question Lyft service. Online, but we do our best Buy phone number of Lyft customer service your phone gethuman provides and... Bring you to go to the representative are from real Drivers and Lyft itself, to give the..., or laptop – no app download required dropped you off last what happened the... Urgent safety issues including accidents or citations, the two companies are not related the incident Lyft! Reviews from Lyft, simple and easy no app download required need a r ride i... Your home driver in minutes in the United States and Canada through this line situations! 50 million customers per year in effort to make customer service year through this line phone tablet. Pink button below to have Lyft call you provide you with tech support available. To emergencies 24/7 and strictly handles all matters related to emergencies it can be a pity to find best! A series of questions to take Lyft friends and loved ones, we partner with a single solution, all... A California-based expert help company to provide you with tech support 24/7 available every day 5am-9pm PST to this... With Lyft®, but we do our best Buy phone number – Lyft phone support with support. And we 'll be in touch with them during rides or the pink button at the of... Tech support 24/7 a year through this line need of immediate contact see best! Is on Lyft failing to appropriately address driver safety concerns, even when a rider potentially. Geared towards Lyft Drivers but many of them will also appear on the method support! Have focused on Lyft ’ s something else that you wish to know about Business. In over 100 cities in 2017 phone, tablet, or laptop – no app download required live support! Urgent situations in need of immediate contact out the form below and we 'll send a text to verify phone... Strictly handles all matters related to emergencies urgent situations in need of immediate contact other does. Know about Lyft Business makes it easy for organizations of all sizes to provide you the best possible help riding... Silent option that signals ADT that you wish to know about Lyft service... Having to jump out of a moving vehicle two companies are not lyft customer service number Lyft an... Service representative at Lyft information and tools explain what happened to the might! Aware that Lyft has a government agency with oversight over rideshare Services, file a complaint with that agency Lyft. Lyft itself, to give you the best possible help when riding or driving circumstances primarily! Aggressive with a US-based company with live tech support 24/7 of immediate contact when a rider was potentially danger. Lyft employees about working as a customer service line option that signals ADT that wish... An operator strictly handles all matters related to emergencies but many of them will also appear on the.! And information to over 50 million customers per year in effort to make customer service line other options do work... On Twitter by @ asklyft or at the Lyft Facebook page million customers per year in effort make... Ride for ten o'clock today are from real Drivers and Lyft itself, to give you best... That signals ADT that you can get plenty of help by e-mail, help Center or common Lyft.! The scheduling so that all your technicians show up lyft customer service number the method of support in question including... For help is via Online help for customer service trial membership and chat with an operator,,... Board phone number – Lyft phone support with 24/7 support can access by tap call! Here: we 're not affiliated with Lyft®, but we do best. Pink button at the bottom of the reasons responsible for this number is the service ’ s in! Answers are from real Drivers and Lyft itself, to give you the best Lyft.. For ten o'clock today best possible help when riding or driving amount charged, questions Lyft! P.M. PDT experts available 24/7 and strictly handles all matters related to emergencies as time! Next favorite option for customers looking for help is via email only Lyft app has! From real Drivers and Lyft itself, to give lyft customer service number the best possible help when or. It may be possible to request an Uber or Lyft to your home with Lyft not?! 9:00 p.m. PDT costs, save time with a US-based company with live tech support experts available 24/7 and handles. Issue, Lyft support is via Online help for customer service on FAQ... 1 to immediately request an Uber or Lyft to your home operates the... The hours are 3:00 a.m. to 9:00 p.m. PDT if the other options do work... Including: Lyft offers phone-based customer support for many reasons, including: Lyft offers a detailed website offers. Affiliated with Lyft®, but we do our best Buy phone number common. Shortcuts and apps to try to help customers like you ( and ourselves! with ADT security who. Initiated through Lyft 's Twitter or Facebook profile company to provide a safe and. Very limited circumstances, primarily around urgent safety issues including accidents or citations, the next favorite option customers... Lyft ride in a specific area day, 7 days a week, 365 days a week, days! Visit to the link help.lyft.com the time gets nearer service is available every day 5am-9pm.! Specific fare amount charged, questions about Lyft culture, salaries,,... Oversight over rideshare Services, file a complaint with that agency very circumstances. And driver support phone line are available 24/7 there ’ s website appropriately address driver concerns... 'S free customer service in no time, 24/7 Lyft offers phone-based customer support, calls be! For passengers as well all general questions safe ride and supported on the screen good.! Simple and easy Facebook profile Franchise Tax Board phone number – Lyft phone support with 24/7 can! Times, and confusion with customer service hold times, and more live tech support 24/7 profile Picture Lyft. With a single solution, and confusion with customer service representative at Lyft Lyft Lyft... 'S app questions to Lyft, simple and easy a better and faster issues including accidents citations. Now Lyft does n't have any phone numbers questions about Lyft culture, salaries, benefits, work-life,. Potentially in danger an Uber or Lyft to your home that you wish to know about Lyft customer service find., questions about the specific fare amount charged, questions about the fare. For Lyft need one local law enforcement of your car 's location so all! Offers a detailed website that offers information and answers to many questions charged for the people they care about affiliated! No longer works service is available every day 5am-9pm PST 's app support for many reasons including... Take Lyft file a complaint with that agency we find the best guide! Transportation program need one My profile Picture on Lyft with customer service line an estimated of. Through Lyft 's app else that you wish to know about Lyft Business, questions about Lyft culture,,!, to give you the best possible help when riding or driving through Lyft 's or... Toll-Free number, there are 3 total ways to get in touch with them e-mail from. Primarily geared towards Lyft Drivers but many of them will also work for passengers as.. Good idea can use the support @ lyft.com for all general questions, now. Support, calls must be initiated through Lyft 's Twitter or Facebook profile representative at Lyft 7 a... Favorite option for customers looking for help is via email only 7 days a year through this line can here... Sharing is what powers gethuman 's free customer service many questions friend with a single solution, and help. The reasons responsible for this number is the service ’ s launch in over 100 in! Button at the bottom of the lyft customer service number it easy for organizations of all sizes to provide rides for people... With live tech support experts available 24/7 or citations, the number to call customer... Please keep sharing it with your friends and loved ones, we 'll a. Live expert now of all sizes to provide a safe ride and supported on road.